Rights & Obligations of Investors
Rights of Investors :
Get a copy of KYC and other documents executed
Get Unique Client Code (UCC) allotted
To place order on complying with the norms agreed to with the Broker
Get best price for trade execution
Receive various SMS, emails and information from stock brokers regarding trade confirmations
Get Contract notes for trades executed from the broker in the specified format given by the Exchange showing transaction price, brokerage, GST and STT etc. as applicable, separately, within 24 hours of your trades.
Receive funds and securities / commodities on time within 24 hours from pay-out
Receive statement of accounts from stock broker at least once in a quarter / month from your Stock broker
Settlement of accounts as per terms of agreement
Get the details of Principal Officer/Compliance Officer of the stock broker
Get information of all the businesses done by the stock broker
To receive all benefits/ material information declared for the investors by the Company
Prompt services from the Company such as transfers, dematerialization, Sub-divisions and consolidation of holdings in the Company.
As an equity holder have a right to subscribe to further issue of capital by the Company.
To approach nearest Regional Investor Service Centre’s of Exchanges for lodging a complaint/ file arbitration claim.
To Complaint and dispute resolution mechanism against stock broker or listed company
Raise queries on excess brokerage and other charges charged by stock brokers
File arbitration against stock broker for disputes
Challenge the arbitration award before court of law
Obligations of the Investors
Execute Know Your Client (KYC) documents and provide supporting documents
Understand the voluntary conditions being agreed with the stock broker before signing the Account opening form
Understand the rights given to the stock broker
Read Risk Disclosure Document carefully
Carefully consider all investment risks, fees and/or other factors explained in these documents
Understand the product and operational framework and deadlines related to various Trading and Clearing & Settlement processes.
Be fully responsible for investment decisions
Keep contact details viz Mobile number / Email ID updated with the stock broker and Depository Participant
Verify details of trades and approach relevant authority for any discrepancies immediately
Verify bank account and DP account statement for funds and securities / commodities movement
Review contract notes and statement of account
Thoroughly read and retain monthly account statements, confirmations and any other information you receive about your investment transactions
Pay funds and securities / commodities for settlement on time
Pay brokerage/statutory levies as agreed to stock broker for their trading
Obtain receipt for collaterals deposited with the Member towards margins.
Take up complaint within reasonable time
Complaint to be supported by appropriate documents
When additional information is called for, provide the same
To participate in resolution meetings