Shareholder Director of BSE
Mrs. Usha Sangwan, was the first ever woman Managing Director of Life Insurance Corporation of India since its incorporation in 1956. LIC of India is a financial behemoth with Asset base of Rs. 28 lac Crores and customer base of 290 million customers. LIC is world's largest Life Insurer in terms of number of customers.
Mrs. Sangwan is Post Graduate in Economics, Post Graduate Diploma holder in Human Resource Management and Licentiate from Insurance Institute of India. She joined LIC as Direct Recruit Officer in 1981.
Mrs. Sangwan, at present, is the Board Member of Axis Bank, Grasim Industries Ltd. and Bombay Stock Exchange Ltd.
She has been featured in Forbes List of 50 most powerful Business Women in Asia in 2015 and also "Most Powerful Women in Indian Business" by Business Today in 2016, 2017 & 2018 besides the awards achieved mentioned in Chart below.
She has served the Corporation for over 37 years. During her tenure, she has worked in all core areas of Life Insurance. She has vast operational and Board level experience of Financial Sector including Banking, Housing Finance, Stock Exchange, Cards, Mutual Funds, General Insurance and Reinsurance. Within Life Insurance, she has experience in Marketing and Product Development, Investments (Operations, Monitoring & Accounting, Risk Management & Research), Personnel, Product Development, Information Technology, Customer Relationship management, HRD/OD, Training, Direct Marketing, Corporate Communication, Corporate Planning, Board Sectt., Estate Management, Engineering, Finance & Accounts, Marketing-all Channels, Group Business, New Business & Reinsurance, Actuarial, Social Media Management, International Operations, Legal, RTI, Audit, Inspection and Mission office for digital India.
Her expertise lies in analytics, strategy, execution, people skill, customer centricity, use of technology particularly in marketing and servicing and setting up of systems.
She had started Direct Marketing Channel in LIC alongwith online sale of policies. She also brought LIC into Social Media. Today LIC has a Fanbase of 65.82 lac on its official Facebook page.
She institutionalized many Corporate Communication activities like LIC Student of the Year, Mobile Van, College Campus and Rozgar Melas.
She has taken many new initiatives in Marketing like Super-30 to create Role Model agents in every Branch through mentoring process. She has also brought Mobile App for LIC Customers and agents, thus using latest technology for customer service and intermediary efficiency. In servicing, she introduced SMS based Helpline to assure anytime, anywhere accessibility to Customer.
Awards
- She has been featured in Forbes List of 50 most powerful Business Women in Asia in 2015
- "Most Powerful Women in Indian Business" by Business Today in 2016, 2017 & 2018
- Featured in Femina – Most powerful women in India
- Featured on cover page of Bureaucracy Today
- Featured in Business World as "Most Influential Women" in 2016
- Management Woman Achiever of the Year 2015-16 by Bombay Management Association
- "Women Leadership Award" in BFSI sector by Institute of Public Enterprise
- "Brand Slam Leadership Award" by CMO Asia
- "Women Leadership Role Model" by Top Rankers Management Consultants
- "CEO with HR Orientation Award" by Global HR Excellence arranged by Chartered Institute of Management Accountants
- Also felicitated by Free Press Journal, Colors TV and Doordarshan for Women in Leadership Role
- "SARVODAYA STREE SAKTHI HARMONY & EMPOWERMENT Award" by Governor of Tamil Nadu