12


Help to browse the BSE website
BSEIndia aims to bring transparency in the capital marketby providing to the the investors real time market related information. This page provides you with general information about browsing this website.

If your queries have not been resolved even after going through the FAQs, please do post your question on the Feedback form.



Enabling Browser for Compression
Browser Compatibility
Viewing Up-to-date Content
Viewing Charts and Announcements
Viewing Downloadable files - PDF files, Zip files, Office Files
Viewing Flash Files
Links not appearing on the website







1.

Q.

A.

Enabling Browser for Compression

BSEIndia supports HTML compression that facilitates faster page downloads.Clients behind proxies should enable this feature in Internet Explorer by following the steps mentioned below
  1. Select the "Tools" Menu in Internet Explorer
  2. Under "Tools", select the "Internet Options" Menu
  3. In "Internet Options", select the "Advanced" Tab
  4. Ensure that Use HTTP 1.1 is checked
  5. Ensure that Use HTTP 1.1 through proxy connections is checked
  6. Click the "Apply" button
  7. Close all instances of Internet Explorer
  8. Restart Internet Explorer
Settings

TOP


   

2.

Q.

A.

Browser Compatibility

This website is best viewed in Internet Explorer 4 or above and Netscape 4.4. In order to view this website optimally, you should set your screen size to 800 x 600 pixels.

In order to set your screen size to 800 x 600 pixels follow the instructions given below

  • Right click on your desktop and select "Properties"
  • Under the "Settings" tab in the "Screen area" move the pointer till 800 x 600 pixels
  • Click on the "Apply" button
  • Click on the "Ok" button in the pop up that appears
  • Select "Yes" in the pop up that asks you to change your settings

TOP


   

3.

Q.

A.

Viewing up-to-date Content

Whenever you access a page on the website, the browser downloads it to your cache. The reason for this is that if you frequently access a number of web pages, after the first download, page elements such as images will already be in your browser's cache (like memory) and so the page will be faster to download the next time.

However, at times, you may face problems when your browser reads and displays an older version of a page from the cache rather than requesting the latest content from the server. If the content on our website appears to be out of date, please refresh and clear your cache and then access the page again.

Different browsers have different ways of clearing the cache. To clear your cache, follow the instructions given below, depending on the browser you use.

Internet Explorer 4:

  • In your browser select "View" then "Internet Options"
  • Under the "General" tab select "Delete Files" from the second option "Temporary Internet Files"
  • Select "OK", then select "OK" again.
  • Press "Refresh" again.

Internet Explorer 5:
  • In your browser select "Tools" then "Internet Options"
  • Under the "General" tab select "Delete Files" from the second option "Temporary Internet Files"
  • Select "OK", then select "OK" again.
  • Press "Refresh" again.

Netscape 4:
  • In your browser select "Edit" then "Preferences"
  • Under "Advanced" select "Cache"
  • Click on "Clear Disk Cache"
  • Select "OK", then select "OK" again.
  • Press "Reload" again.

TOP


   

4.

Q.

A.

Viewing Charts and Announcements

In order to view Charts and Announcements you need Java Virtual Machine Enabled. By default your browser has JVM enabled. However if you face problems in viewing Charts or Announcements try the following -

Enabling JVM in your Browser (Internet Explorer)
By Default this is enabled. To check whether this option is enabled in your browser carry out the following steps :

  • In your browser select "Tools" then "Internet Options"
  • Under the "Advanced" tab scroll down till Microsoft VM
  • Check if the item marked in red in the diagram above is ticked. If not select it.
  • Press "Ok"
  • You will have to restart your machine.

If you still face problems in viewing Charts and Announcements you need to download the JVM and install it.

Downloading JVM
To install the JVM, the following steps need to followed
  • Click on the following link -http://java.sun.com/javase/downloads/index.jsp
  • Click on download for the head under above page "Java Runtime Environment (JRE) 6 Update 6"
  • Select the Platform used and Click on "Continue"
  • To download the JVM, click on the area marked in red in the diagram below
  • Select the option as mentioned above and download the setup for installation
  • Follow the instructions given during the setup
  • Finally, after a brief pause, an applet containing an animated Java logo appears on the installation page, confirming a successful installation:

TOP


   

5.

Q.

A.

Viewing Downloadable Files

There are a number of downloadable files on this website. All downloadable files are "Zipped" in order to reduce their size and also to make the download faster

To view these downloaded files, you require WinZip and/ or Adobe Acrobat Reader or MS Office installed on your machine.

Extracting Zip files (Files downloaded)

  • To view the downloaded files, you need WinZip.
  • If WinZip is already installed on your machine, unzip the file to view its contents.

Viewing PDF Files

To view PDF files on the site, you will need a copy of Adobe Acrobat Reader. This can be downloaded for free at the Adobe website. For, your convenience we also provide a link for downloading Adobe Acrobat Reader on our website which is denoted by
Please note: Many of the PDF files on our website have been created using the latest version of Adobe. The colours in such a PDF file may be distorted when viewed by an older version of the Adobe Acrobat reader. If this occurs, we suggest that you download a copy of the latest version of the reader.

Viewing MS Office Files - Word (.doc), Excel (.xls), Powerpoint (.ppt)
In order to view MS Office files downloaded from our site, you need to have Microsoft Office installed on your machine.

TOP


   

6.

Q.

A.

Viewing Flash files

Some of the sections on this website have flash content. In order to view the flash content, you need to have flash installed on your machine. By default, your browser comes bundled with the flash plug in. However, if you face problems in viewing the flash files, follow the instructions given below :

Downloading Flash Plug in
To install the macromedia flash plug in, follow the instructions mentioned below :

  • The flash plug in can be downloaded from http://www.macromedia.com/downloads
  • Click on Macromedia Flash Player
  • Click the "Install" button to automatically download and install Macromedia Flash Player into Microsoft Internet Explorer
  • " Depending on your security settings, you may see a Security Warning dialog box. Click "Yes" to accept the ActiveX control.
  • When you see the Macromedia Flash Player logo and text, the installation is successful.

TOP


   

7.

Q.

A.

Links not appearing on the site

Our website makes extensive use of JavaScript in order to aid navigation and present information. Netscape users can turn on JavaScript in the browser preferences menu. Internet Explorer automatically has JavaScript enabled.

TOP