BSEindia aims to bring in transparency into the system by providing the investor community with real time Market related information. This page provides you with general information about our site which will make navigation and finding information on this site easier.
If your queries have not been resolved even after going through the FAQs, please do post your question on the Feed back form.
The information on this page has been categorized as below:
1. | Q. A. | Enabling Browser for Compression BSE India supports HTML compression that facilitates faster page downloads.Clients behind proxies should enable this feature in Internet Explorer by following the steps mentioned below.- Select the "Tools" Menu in Internet Explorer.
- Under "Tools", select the "Internet Options" Menu.
- In "Internet Options", select the "Advanced" Tab.
- Ensure that Use HTTP 1.1 is checked.
- Ensure that Use HTTP 1.1 through proxy connections is checked.
- Click the "Apply" button.
- Close all instances of Internet Explorer.
- Restart Internet Explorer.
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| | | | | 2. | Q. A. | Browser Compatibility The site is best viewed in Internet Explorer 4 or above and Netscape 4.4. In order to view the site best we suggest you to set your screen size to 800 x 600 pixels.
In order to set your screen size to 800 x 600 pixels follow the instructions given below -- Right click on your desktop and select "Properties"·
- Under the "Settings" tab in the "Screen area" move the pointer till 800 x 600 pixels.
 - Click on the "Apply" button
- Click on the "Ok" button in the pop up that appears
- Select "Yes" in the pop up that asks you to change your settings
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| | | | | 3. | Q. A. | Viewing up-to-date content Whenever you access a page on a website, the browser downloads it to your cache. The reason for this is, if you frequently access a number of web pages, after the first download, page elements such as images will already be in your browser's cache (like memory) and so the page will be faster to download next time.
However at time you may face problems, when your browser reads and displays an older version of a page from the cache rather than requesting the latest content from our server. If the content on our site appears to be out of date, please refresh and clear your cache and try accessing the page again.
Different browsers have different ways of clearing the cache. To clear your cache, follow the instructions given below, depending on the Browser you use.
Internet Explorer 4:
- In your browser select "View" then "Internet Options"
- Under the "General" tab select "Delete Files" from the second option "Temporary Internet Files"
- Select "OK", then select "OK" again.
- Press "Refresh" again.
Internet Explorer 5:
- In your browser select "Tools" then "Internet Options"
- Under the "General" tab select "Delete Files" from the second option "Temporary Internet Files"
- Select "OK", then select "OK" again.
- Press "Refresh" again.
Netscape 4:
- In your browser select "Edit" then "Preferences"
- Under "Advanced" select "Cache"
- Click on "Clear Disk Cache"
- Select "OK", then select "OK" again.
- Press "Reload" again.
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| | | | | 4. | Q. A. | Viewing charts and Announcements In order to view Charts and Announcements you need Java Virtual Machine Enabled. By default your browser has JVM enabled. However if you face problems in viewing Charts or Announcements try the following -
Enabling JVM in your Browser (Internet Explorer)
By Default this is enabled. To check whether this option is enabled in your browser carry out the following steps :
- In your browser select "Tools" then "Internet Options"
- Under the "Advanced" tab scroll down till Microsoft VM
 - Check if the item marked in red in the diagram above is ticked. If not select it.
- Press "Ok"
- You will have to restart your machine.
If you still face problems in viewing charts and announcements you need to download the JVM and install it.
Downloading JVM
To install the JVM the following steps need to followed.
- Click on the following link -http://java.sun.com/getjava/download.html
- To download the JVM, click on the area marked in red in the diagram below
 - Follow the instructions given during the setup
- Finally, after a brief pause, an applet containing an animated Java logo appears on the installation page, confirming a successful installation:
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| | | | | 5. | Q. A. | Viewing Downloadable files There are a number of downloadable files on the web site that give you information relating to Listing Agreements, Arbitration and complaint forms, etc. All the downloadable files are "Zipped" in order to reduce their size and also to make downloads faster.
To view these downloaded files you require WinZip and/ or Adobe Acrobat Reader or MS Office installed on your machine.
Extracting Zip files (Files downloaded)
- First of all to view the downloaded files you need WinZip.
- If WinZip is already installed on your machine, unzip the file to view its contents.
Viewing PDF Files
To view PDF files on the site, you will need a copy of Adobe Acrobat Reader. This can be downloaded for free at the Adobe website. For, your convenience we also provide a link for downloading Adobe Acrobat Reader on our website which is denoted by 
Please note: Many of the PDF files on our site have been created using the latest version of Adobe. The colours in such a PDF file may be distorted when viewed by an older version of the Adobe Acrobat reader. If this occurs, we suggest that you download a copy of the latest version of the reader.
Viewing MS Office Files - Word (.doc), Excel (.xls), Powerpoint (.ppt)
In order to view MS Office files downloaded from our site, you need to have Microsoft Office installed on your machine.
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| | | | | 6. | Q. A. | Viewing Flash files Some of the sections on this site have flash content. In order to view the flash content on the site you need to have flash installed on your machine. By default your browse comes bundled with the flash plug in. However if you face problems in viewing the flash files, follow the instructions given below -
Downloading Flash Plug in
To install the macromedia flash plug in follow the instructions mentioned below -
- The flash plug in can be downloaded from http://www.macromedia.com/downloads
- Click on macromedia Flash Player
- Click the "Install" button to automatically download and install Macromedia Flash Player into Microsoft Internet Explorer
 - Depending on your security settings, you may see a Security Warning dialog box. Click "Yes" to accept the ActiveX control.
 - When you see the Macromedia Flash Player logo and text, the installation was successful.
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| | | | | 7. | Q. A. | Links not appearing on the site Our website makes extensive use of JavaScript, in order to aid navigation and present information. Netscape users can turn on JavaScript in the browser preferences menu. Internet Explorer automatically has JavaScript enabled.
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