| | Members are requested to register their respective Bolt, Derivative and Webx trading and connectivity related complaints to only BSE Helpdesk for an effective and timely problem resolution. It has been observed that some members call at non-Helpdesk numbers for registering/follow-up of their trading related problems. This results in unnecessary delay in complaint resolution. | Helpdesk (Bolt) | | Ethernet users | Extension 5000 (Hunting) | | Lease line users | (022) 2272 2575 (Hunting) | | Vsat users | Toll free hunting 1800 22 6661 (MTNL/BSNL only),
Non-toll free - 022 2272 3213 |
| Helpdesk (Webx) | | Extensions | 8802 (Hunting) | | Direct line | (022) 2272 2479 | | Website | www.bsewebx.co.in |
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| Helpdesk (Derivatives) - | | Extensions | 8426 (Hunting) | | Direct line | (022) 2272 3768 |
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| | Fax number for Helpdesk | | Fax | 022 2272 3715 |
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| | | Helpdesk Working hours | | Monday- Friday | 0900 hrs - 1800 hrs |
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Helpdesk Web link:- http://downloads.bseindia.com/help/
(This link is independent of Dload32 utility and used to download vital files like Bolt new version, scrip masters, password reset forms etc.. This link is available throughout the day) |
Please collect your complaint number from Helpdesk agents when you register your complaint.
Should you have any further enquiries or if I can be of any assistance, please do not hesitate to mail me at bidur@bseindia.com
Bidur Bhattacharjee
AGM, BDM Helpdesk | |
